Press release

GreatCall Introduces the Highest Standard in Medical Alerts with Lively Mobile Plus

Sponsored by Businesswire

Inc., a leader in connected health for active aging and a wholly owned
subsidiary of Best Buy, introduces Lively
Mobile Plus
– a new medical alert device that keeps older adults
safe and independent by providing the fastest agent response time,
connecting customers to trained 5Star urgent response services with one
touch of a button.

This press release features multimedia. View the full release here:

(Photo: Business Wire)

(Photo: Business Wire)

“GreatCall has been serving the aging population for more than a decade,
continually evolving to better meet the needs of older adults and their
family caregivers,” said David Inns, CEO, GreatCall. “In addition to
providing the highest standard technology, we strive to deliver an
exceptional customer experience through our Caring Centers. And, our
partnership with Best Buy allows us to have an even greater impact on
enriching lives for the aging population.”

With a press of the button, GreatCall customers are immediately
connected to IAED-certified 5Star agents, who have access to the
customer’s personal profile and offer personalized help based on the
situation. These highly trained agents communicate with the user through
the device, stay connected until the incident is resolved, and can
dispatch emergency services if needed.

“We are proud to be a pioneer in the move to 4G LTE for medical alert
devices. A key objective in developing the Lively Mobile Plus was
creating industry-leading quality and reliability in a medical alert
device. Our strategic collaboration with Qualcomm provided a platform to
ensure we achieved that goal,” added John Chin, Vice President, Product
Development, GreatCall.

The Lively Mobile Plus, like its predecessor, the Lively Mobile, has the
fastest response time, as noted in published medical alert reviews.1
Its enhanced GPS technology, provided by Snapdragon Wear™ 1100 Platform,
enables reliable and accurate locating in emergency situations. The
device is equipped with fall detection technology, connecting to an
agent when a fall occurs. Features also include the loudest amplified
speaker yet for clear two-way communication, improved battery life – up
to 80 hours – and a waterproof design so it can be worn in the shower.

“Qualcomm Technologies, Inc. is helping to accelerate wearables growth
in the health and wellness segment where there is a need for highly
predictable, always connected experiences,” said Pankaj Kedia, senior
director, product marketing, Qualcomm Atheros, Inc. “We are pleased to
be working with the industry leading GreatCall to help drive the
deployment of such experiences and that they chose to take advantage of
the high performance, support for longer battery life, 4G LTE
connectivity, and robust security features of the Snapdragon Wear 1100
platform for their exciting new product.”

Features and services include:

  • Qualcomm® Snapdragon Wear™ 1100 Platform
  • Connectivity using the nation’s largest, most reliable 4G LTE network
  • Enhanced GPS accuracy and reliability using Qualcomm technology
  • Easy-to-use single button operation
  • 24/7 unlimited access to GreatCall’s 5Star urgent response agents
  • Fall detection with the Ultimate Health & Safety plan
  • GreatCall Link app for providing emergency alerts and subscriber
    location for family caregiver peace of mind
  • Loud integrated speaker and microphone
  • Easy drop-in charging cradle
  • Improved battery life, up to 80 hours
  • Waterproof rating of IPX7
  • Large and bright LED indicators

Availability and pricing:

Lively Mobile Plus is available for $49.99 and, as an introductory
limited-time offer, service starts at $19.99 a month. It is available
for purchase online at
and in retail stores across the U.S. starting April 16, 2019.

About GreatCall

GreatCall is a leader in connected health for active aging. With health
and safety solutions for older adults and their family caregivers,
GreatCall’s innovative suite of easy-to-use mobile products and
award-winning approach to customer care helps aging consumers live more
independent lives. Products and services include, Jitterbug Flip,
Jitterbug Smart2, Lively Mobile, Lively Wearable, Lively Home and
health, safety and wellness services GreatCall Link and 5Star Urgent
Response. GreatCall’s products and services are sold nationwide at
leading retailers as well as direct to consumers at 1-800-296-4993 and
online at
GreatCall, a wholly-owned subsidiary of Best Buy, is headquartered in
San Diego, CA. To learn more, please visit
This news release and other corporate assets are available at or
follow our news on Twitter @GreatCallinc and
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Qualcomm, Snapdragon and Snapdragon Wear are trademarks of Qualcomm
Incorporated, registered in the United States and other countries.

Qualcomm Snapdragon Wear and Qualcomm Location technology are
products of Qualcomm Technologies, Inc. and/or its subsidiaries.