Fuze, the leading cloud-based communications and collaboration platform provider for the modern global enterprise, today announced an integration for Slack, a collaboration hub that connects you to the people and tools you work with every day. The Fuze integration for Slack simplifies enterprise communications and enhances collaboration by enabling users to seamlessly toggle between the two platforms when moving from a Slack conversation to a Fuze call or meeting.
According to Forrester Research, 81% of global services decision makers say their firms are undergoing or investigating a digital transformation, and 35% of those are investing in workforce enablement technology to drive it. These leading firms know that delivering a superb technology experience to employees is key to enhancing productivity, improving the customer experience (CX), and driving top-line revenue growth.1
At the forefront of a cohesive enterprise experience, this integration brings together Slack’s collaboration hub technology with Fuze’s industry leading enterprise UCaaS solution. As the global enterprise evolves, organizations must support workers across diverse industries, backgrounds, and skill sets with tools that enable digital inclusivity and cross-functional collaboration.
This integration includes Slack commands and the ability to escalate from a chat to a live conversation, in Fuze, with one-click simplicity.
“Fuze is dedicated to enabling the future of work. By empowering employees with the freedom to use the communications and collaboration tools they find most effective, delivered through a fully integrated and seamless user experience, we are helping drive new levels of productivity at enterprises across the globe,” said Jed Brown, senior vice president of product, Fuze. “By integrating with Slack, we are enhancing workers’ existing collaboration capabilities, so teams can spend less time scheduling meetings and more time driving innovation within their business.”
Fuze continues to advance its offering to meet the enterprise market’s evolving needs for more open communications solutions. Fuze is a well-suited solution for large, globally-distributed organizations with 1,000+ employees, a market that continues its move to the cloud and away from complex legacy communications infrastructure.
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Fuze is the leading global cloud communications and collaboration software platform designed for the enterprise. Through an innovative and consumer-inspired unified experience, Fuze enables seamless transition between voice, video, messaging, and content sharing. Fuze empowers the digital workforce anytime, anywhere, and across any device. Headquartered in Boston, Massachusetts, Fuze has additional locations including New York, San Francisco, Seattle, Ottawa, London, Amsterdam, Aveiro (Portugal), Paris, Munich, Zurich, Copenhagen, and Sydney. For more information, visit www.fuze.com.
1 The Forrester Tech Tide™: Digital Workspace Tech For Employee App Enablement, Q2 2019, Forrester Research, Inc., April 16, 2019.