Press release

Frontier Communications Reports First Quarter 2019 Results

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Frontier Communications Corporation (NASDAQ:FTR) today reported
financial results for the first quarter ended March 31, 2019.

“We continue to focus on our long-term goals of improving revenue and
unit trends, realizing our transformation program targets, driving free
cash flow, and reducing leverage,” said Dan McCarthy, President and CEO.
“We began to realize some benefits from the extensive efforts underway
to improve our broadband unit performance, most notably an improvement
in consumer copper broadband subscriber trends where losses more than
halved sequentially,” McCarthy added. “Nonetheless we have substantial
work ahead. Our transformation program remains on track to achieve the
$50 to $100 million in EBITDA benefit we anticipate over the course of
2019.”

Consolidated Results

Consolidated revenue for the first quarter of 2019 was $2.10 billion, as
compared with $2.12 billion in the fourth quarter. Within first quarter
consolidated revenue, Consumer revenue was $1.08 billion, Commercial
revenue was $932 million, and subsidy revenue was $92 million.

Net loss for the first quarter of 2019 was $87 million, representing a
net loss per common share of $0.84. Net loss included $15 million of
severance expenses, $20 million for loss on early extinguishment of
debt, and $18 million in income tax expense.

First quarter Adjusted EBITDA was $873 million, representing an Adjusted
EBITDA margin2 of 41.6%. This compares with Adjusted EBITDA
of $895 million in the fourth quarter of 2018. The primary factors
causing the sequential decline in Adjusted EBITDA were expense
seasonality and the sequential revenue decline, partly offset by
incremental benefits from the company’s transformation program.

Net cash provided from operating activities for the first quarter of
2019 was $282 million and operating free cash flow3 was ($23)
million, reflecting the higher level of interest payments in the first
quarter. For the four-quarter period ended March 31, 2019, net cash
provided from operating activities was $1,843 million and operating free
cash flow was $643 million.

Consumer Business Highlights

  • Revenue of $1.08 billion.
  • Customer churn of 1.99%, up slightly from the fourth quarter of 2018.
  • Average Revenue Per Customer (ARPC) of $89.14, a sequential increase.

Commercial Business Highlights

  • Revenue of $932 million.
  • Total commercial customers of 400,000 compared with 411,000 during the
    fourth quarter of 2018.
  • Commercial wholesale revenue was stable sequentially, and Commercial
    SME revenue declined sequentially, driven by voice services.

Capital Structure and Capital Allocation

  • As of March 31, 2019, Frontier’s leverage ratio4 was 4.76:1.
  • Frontier remains committed to reducing debt and improving its
    financial leverage profile.

    • Closed the sale of wireless towers for $76 million in January. The
      transaction was immaterial to revenue, earnings, and Adjusted
      EBITDA.
    • Issued $1,650 million of first lien secured notes, due 2027. The
      proceeds were used to retire the $1,402 million JPM Term Loan A
      due 2021 and the $239 million CoBank Loan due 2021, effectively
      extending the maturities by six years.
    • Extended the $850 million revolver by two years, to 2024.
    • Retired the outstanding $348 million, principal amount, of senior
      unsecured notes maturing March 15, 2019, as scheduled.

Guidance

Guidance for 2019 remains unchanged.

  • Adjusted EBITDA – $3.45 billion to $3.55 billion, which includes an
    anticipated $50 million to $100 million benefit from the
    transformation program
  • Capital expenditures – Approximately $1.15 billion
  • Cash taxes – Less than $25 million
  • Cash pension/OPEB – Approximately $175 million
  • Cash interest expense – Approximately $1.475 billion
  • Operating free cash flow – $575 million to $675 million

We are targeting an annualized benefit of $500 million from the
transformation program as measured at the exit of year-end 2020, which
may be offset by declines in the business.

Non-GAAP Financial Measures

Frontier uses certain non-GAAP financial measures in evaluating its
performance, including EBITDA, EBITDA margin, Adjusted EBITDA, Adjusted
EBITDA margin, operating free cash flow, adjusted operating expenses,
and leverage ratio, each of which is described below. Management uses
these non-GAAP financial measures internally to (i) assist in analyzing
Frontier’s underlying financial performance from period to period, (ii)
analyze and evaluate strategic and operational decisions, (iii)
establish criteria for compensation decisions, and (iv) assist in the
understanding of Frontier’s ability to generate cash flow and, as a
result, to plan for future capital and operational decisions. Management
believes that the presentation of these non-GAAP financial measures
provides useful information to investors regarding Frontier’s financial
condition and results of operations because these measures, when used in
conjunction with related GAAP financial measures (i) provide a more
comprehensive view of Frontier’s core operations and ability to generate
cash flow, (ii) provide investors with the financial analytical
framework upon which management bases financial, operational,
compensation, and planning decisions and (iii) present measurements that
investors and rating agencies have indicated to management are useful to
them in assessing Frontier and its results of operations.

A reconciliation of these measures to the most comparable financial
measures calculated and presented in accordance with GAAP is included in
the accompanying tables. These non-GAAP financial measures are not
measures of financial performance or liquidity under GAAP, nor are they
alternatives to GAAP measures and they may not be comparable to
similarly titled measures of other companies.

EBITDA is defined as net income (loss) less income tax expense
(benefit), interest expense, investment and other income (loss), pension
settlement costs, gains/losses on extinguishment of debt, and
depreciation and amortization. EBITDA margin is calculated by dividing
EBITDA by total revenue.

Adjusted EBITDA is defined as EBITDA, as described above, adjusted to
exclude, certain pension/OPEB expenses, restructuring costs and other
charges, stock-based compensation expense, goodwill impairment charges,
and certain other non-recurring items. Adjusted EBITDA margin is
calculated by dividing adjusted EBITDA by total revenue.

Management uses EBITDA, EBITDA margin, adjusted EBITDA and adjusted
EBITDA margin to assist it in comparing performance from period to
period and as measures of operational performance. Management believes
that these non-GAAP measures provide useful information for investors in
evaluating Frontier’s operational performance from period to period
because they exclude depreciation and amortization expenses related to
investments made in prior periods and are determined without regard to
capital structure or investment activities. By excluding capital
expenditures, debt repayments and dividends, among other factors, these
non-GAAP financial measures have certain shortcomings. Management
compensates for these shortcomings by utilizing these non-GAAP financial
measures in conjunction with the comparable GAAP financial measures.

Adjusted net income (loss) attributable to Frontier common shareholders
is defined as net income (loss) attributable to Frontier common
shareholders and excludes, restructuring costs and other charges,
pension settlement costs, goodwill impairment charges, certain income
tax items and the income tax effect of these items, and certain other
non-recurring items. Adjusting for these items allows investors to
better understand and analyze Frontier’s financial performance over the
periods presented.

Management defines operating free cash flow, a non-GAAP measure, as net
cash provided from operating activities less capital expenditures.
Management uses operating free cash flow to assist it in comparing
liquidity from period to period and to obtain a more comprehensive view
of Frontier’s core operations and ability to generate cash flow.
Management believes that this non-GAAP measure is useful to investors in
evaluating cash available to service debt and pay dividends. This
non-GAAP financial measure has certain shortcomings; it does not
represent the residual cash flow available for discretionary
expenditures, as items such as debt repayments and preferred stock
dividends are not deducted in determining such measure. Management
compensates for these shortcomings by utilizing this non-GAAP financial
measure in conjunction with the comparable GAAP financial measure.

Adjusted operating expenses is defined as operating expenses adjusted to
exclude depreciation and amortization, restructuring and other charges,
goodwill impairment charges, certain pension/OPEB expenses, stock-based
compensation expense, and certain other non-recurring items. Investors
have indicated that this non-GAAP measure is useful in evaluating
Frontier’s performance.

Leverage ratio is calculated as net debt (total debt less cash and cash
equivalents) divided by Adjusted EBITDA for the most recent four
quarters. Investors have indicated that this non-GAAP measure is useful
in evaluating Frontier’s debt levels.

The information in this press release should be read in conjunction with
the financial statements and footnotes contained in Frontier’s documents
filed with the U.S. Securities and Exchange Commission.

Conference Call and Webcast

Frontier will host a conference call today at 4:30 P.M. Eastern time. In
connection with the conference call and as a convenience to investors,
Frontier furnished today, under cover of a Current Report on Form 8-K,
additional materials regarding first quarter 2019 results. The
conference call will be webcast and may be accessed in the Webcasts
& Presentations
 section of Frontier’s Investor Relations website
at www.frontier.com/ir.

A telephonic replay of the conference call will be available from 7:30
P.M. Eastern Time on Tuesday, April 30, 2019, through 7:30 P.M. Eastern
Time on Sunday, May 5, 2019 at 719-457-0820 or 888-203-1112. Use the
passcode 7833067 to access the replay. A webcast replay of the call will
be available at www.frontier.com/ir.

About Frontier Communications

Frontier Communications Corporation (NASDAQ: FTR) is a leader in
providing communications services to urban, suburban, and rural
communities in 29 states. Frontier offers a variety of services to
residential customers over its fiber-optic and copper networks,
including video, high-speed internet, advanced voice, and Frontier Secure®
digital protection solutions. Frontier Business offers communications
solutions to small, medium, and enterprise businesses. More information
about Frontier is available at www.frontier.com.

Forward-Looking Statements

This earnings release contains “forward-looking statements,” related to
future events. Forward-looking statements address Frontier’s expected
future business, financial performance, and financial condition, and
contain words such as “expect,” “anticipate,” “intend,” “plan,”
“believe,” “seek,” “see,” “may,” “will,” “would,” or “target.”
Forward-looking statements by their nature address matters that are, to
different degrees, uncertain. For Frontier, particular uncertainties
that could cause actual results to be materially different than those
expressed in such forward-looking statements include: declines in
revenue from Frontier’s voice services, switched and non-switched access
and video and data services that it cannot stabilize or offset with
increases in revenue from other products and services; Frontier’s
ability to successfully implement strategic initiatives, including
opportunities to enhance revenue and realize operational improvements;
competition from cable, wireless and wireline carriers, satellite, and
OTT companies, and the risk that Frontier will not respond on a timely
or profitable basis; Frontier’s ability to successfully adjust to
changes in the communications industry, including the effects of
technological changes and competition on its capital expenditures,
products and service offerings; risks related to disruptions in
Frontier’s networks, infrastructure and information technology that may
result in customer loss and/or incurrence of additional expenses; the
impact of potential information technology or data security breaches or
other cyber attacks or other disruptions; Frontier’s ability to retain
or attract new customers and to maintain relationships with customers,
employees or suppliers; Frontier’s ability to hire or retain key
personnel; Frontier’s ability to realize anticipated benefits from
recent acquisitions; Frontier’s ability to dispose of certain assets or
asset groups on terms that are attractive to it, or at all; Frontier’s
ability to effectively manage its operations, operating expenses,
capital expenditures, debt service requirements and cash paid for income
taxes and liquidity; Frontier’s ability to defend against litigation and
potentially unfavorable results from current pending and future
litigation; adverse changes in the credit markets, which could impact
the availability and cost of financing; Frontier’s ability to repay or
refinance its debt through, among other things, accessing the capital
markets, notes repurchases and/or redemptions, tender offers and
exchange offers; adverse changes in the ratings given to Frontier’s debt
securities by nationally accredited ratings organizations; covenants in
Frontier’s indentures and credit agreements that may limit Frontier’s
operational and financial flexibility as well as its ability to access
the capital markets in the future; the effects of state regulatory
requirements that could limit Frontier’s ability to transfer cash among
its subsidiaries or dividend funds up to the parent company; the effects
of governmental legislation and regulation on Frontier’s business; the
impact of regulatory, investigative and legal proceedings and legal
compliance risks; government infrastructure projects that impact capital
expenditures; continued reductions in switched access revenue as a
result of regulation, competition or technology substitutions; the
effects of changes in the availability of federal and state universal
service funding or other subsidies to Frontier and its competitors;
Frontier’s ability to meet its remaining CAF II funding obligations and
the risk of penalties or obligations to return certain CAF II funds;
Frontier’s ability to effectively manage service quality and meet
mandated service quality metrics; the effects of changes in accounting
policies or practices, including potential future impairment charges
with respect to intangible assets; the effects of changes in income tax
rates, tax laws, regulations or rulings, or federal or state tax
assessments, including the risk that such changes may benefit Frontier’s
competitors more than it, as wells potential future decreases in the
value of Frontier’s deferred tax assets; the effects of increased
medical expenses and pension and postemployment expenses; Frontier’s
ability to successfully renegotiate union contracts; changes in pension
plan assumptions, interest rates, discount rates, regulatory rules
and/or the value of Frontier’s pension plan assets, which could require
Frontier to make increased contributions to its pension plans; the
effects of changes in both general and local economic conditions in the
markets that Frontier serves; the effects of severe weather events or
other natural or man-made disasters, which may increase operating and
capital expenses or adversely impact customer revenue; and the risks and
other factors contained in Frontier’s filings with the U.S. Securities
and Exchange Commission, including its reports on Forms 10-K and 10-Q.
These risks and uncertainties may cause actual future results to be
materially different than those expressed in such forward-looking
statements. Frontier has no obligation to update or revise these
forward-looking statements and does not undertake to do so.

_________________

1

  See “Non-GAAP Measures” for a description of this measure and its
calculation. See Schedule A on page 11 for a reconciliation to net
income/(loss).
2 Adjusted EBITDA margin is a non-GAAP measure of performance,
calculated as Adjusted EBITDA, divided by total revenue. See
“Non-GAAP Measures” on page 4 for a description of this measure and
its calculation. See Schedule A on page 11 for a reconciliation of
EBITDA to net loss.
3 Operating free cash flow is a non-GAAP measure of liquidity derived
from net cash provided from operating activities. See “Non-GAAP
Measures” on page 4 for a description of this measure and its
calculation and Schedule A on page 11 for a reconciliation to net
cash provided from operating activities.
4 Leverage ratio is calculated as net debt (total debt less cash and
cash equivalents) divided by Adjusted EBITDA for the most recent
four quarters. See Schedule C on page 13 for its calculation.
 
Frontier Communications Corporation
Unaudited Consolidated Financial Data
     
For the quarter ended
($ in millions and shares in thousands, except per share amounts) March 31, 2019 December 31, 2018 March 31, 2018
Statement of Operations Data
Revenue $ 2,101   $ 2,124   $ 2,199  
 
Operating expenses:
Network access expenses 338 347 372
Network related expenses 456 461 483
Selling, general and administrative expenses 456 441 469
Depreciation and amortization 484 492 505
Goodwill impairment 241
Restructuring costs and other charges   28     15     4  
Total operating expenses   1,762     1,997     1,833  
 
 
Operating income 339 127 366
 
Investment and other income (loss), net (9 ) (3 ) 8
Pension settlement costs 7
Gain (Loss) on early extinguishment of debt (20 ) 1 33
Interest expense   379     388     374  
 
Income (Loss) before income taxes (69 ) (270 ) 33
Income tax expense (benefit)   18     (51 )   13  
 
Net income (loss) (87 ) (219 ) 20
 
Less: Dividends on preferred stock           53  
Net loss attributable to Frontier
common shareholders $ (87 ) $ (219 ) $ (33 )
 
Weighted average shares outstanding – basic and diluted 103,885 103,680 77,416
 
Basic and diluted net loss per common share $ (0.84 ) $ (2.12 ) $ (0.44 )
 
Other Financial Data:
Capital expenditures $ 305 $ 245 $ 297
Dividends declared – Preferred stock $ $ $ 53
 
Frontier Communications Corporation
Unaudited Consolidated Financial Data
     
For the quarter ended
March 31, 2019 December 31, 2018 March 31, 2018

($ in millions)

Selected Statement of Operations Data
Revenue:
Data and Internet services $ 967 $ 959 $ 985
Voice services 650 668 702
Video services 268 275 280
Other   124   128   135
Customer revenue 2,009 2,030 2,102
Subsidy revenue   92   94   97
Total revenue $ 2,101 $ 2,124 $ 2,199
 
Other Financial Data
Revenue:
Consumer $ 1,077 $ 1,088 $ 1,128
Commercial   932   942   974
Customer revenue 2,009 2,030 2,102
Subsidy revenue   92   94   97
Total revenue $ 2,101 $ 2,124 $ 2,199
 
Frontier Communications Corporation
Unaudited Consolidated Financial and Operating Data
     
 
For the quarter ended
March 31, 2019 December 31, 2018 March 31, 2018
 
Customers (in thousands) 4,395 4,471 4,765
 
Consumer customer metrics
Customers (in thousands) 3,995 4,060 4,324
Net customer additions (losses) (65 ) (92 ) (74 )
Average monthly consumer
revenue per customer $ 89.14 $ 88.37 $ 86.21
Customer monthly churn 1.99 % 1.94 % 1.94 %
 
Commercial customer metrics
Customers (in thousands) 400 411 441
Broadband subscriber metrics (in thousands)
Broadband subscribers 3,697 3,735 3,895
Net subscriber additions (losses) (38 ) (67 ) (43 )
 
Video (excl. DISH) subscriber metrics (in thousands)
Video subscribers 784 838 934
Net subscriber additions (losses) (54 ) (35 ) (28 )
 
Video – DISH subscriber metrics (in thousands)
DISH subscribers 198 205 227
Net subscriber additions (losses) (7 ) (6 ) (8 )
 
Employees 20,439 21,173 22,081
 
Frontier Communications Corporation
Condensed Consolidated Balance Sheet Data
   
 
(Unaudited)

($ in millions)

March 31, 2019 December 31, 2018
 

ASSETS

Current assets:
Cash and cash equivalents $ 119 $ 354
Accounts receivable, net 715 723
Other current assets   276   253
Total current assets 1,110 1,330
 
Property, plant and equipment, net 14,034 14,187
Other assets – principally goodwill   8,218   8,142
Total assets $ 23,362 $ 23,659
 

LIABILITIES AND EQUITY

Current liabilities:
Long-term debt due within one year $ 393 $ 814
Accounts payable and other current liabilities   1,617   1,747
Total current liabilities 2,010 2,561
 
Deferred income taxes and other liabilities 3,291 3,140
Long-term debt 16,526 16,358
Equity   1,535   1,600
Total liabilities and equity $ 23,362 $ 23,659
 
Frontier Communications Corporation
Unaudited Consolidated Cash Flow Data
   
For the quarter ended

($ in millions)

March 31, 2019 March 31, 2018
 
Cash flows provided from (used by) operating activities:
Net income (loss) $ (87 ) $ 20
Adjustments to reconcile net income (loss) to net cash provided from
(used by) operating activities:
Depreciation and amortization 484 505
(Gain) Loss on extinguishment of debt 20 (33 )
Stock-based compensation expense 3 4
Amortization of deferred financing costs 9 9
Other adjustments (9 )
Deferred income taxes 16 12
Change in accounts receivable 7 9
Change in accounts payable and other liabilities (157 ) (261 )
Change in prepaid expenses, income taxes, and other assets   (13 )   (5 )
Net cash provided from operating activities 282 251
 
Cash flows provided from (used by) investing activities:
Capital expenditures (305 ) (297 )
Proceeds on sale of assets 74 10
Other       (2 )
Net cash used by investing activities (231 ) (289 )
 
Cash flows provided from (used by) financing activities:
Long-term debt payments (1,995 ) (1,627 )
Proceeds from long-term debt borrowings 1,650 1,600
Proceeds from revolving debt 375
Repayment of revolving debt (275 )
Financing costs paid (30 ) (26 )
Dividends paid on preferred stock (53 )
Premium paid to retire debt (16 )
Finance lease obligation payments (8 ) (10 )
Other   (3 )   (5 )
Net cash used by financing activities (286 ) (137 )
 
Decrease in cash, cash equivalents, and restricted cash (235 ) (175 )
Cash, cash equivalents, and restricted cash at January 1,   404     376  
 
Cash, cash equivalents, and restricted cash at March 31, $ 169   $ 201  
 
Supplemental cash flow information:
Cash paid (received) during the period for:
Interest $ 525 $ 593
Income tax payments (refunds), net $ $
 
    SCHEDULE A
Frontier Communications Corporation
Reconciliation of Non-GAAP Financial Measures
 
For the quarter ended

($ in millions)

March 31, 2019 December 31, 2018 March 31, 2018

EBITDA

Net income (loss) $ (87) $ (219) $ 20
Add back (subtract):
Income tax expense (benefit) 18 (51) 13
Interest expense 379 388 374
Investment and other (income) loss, net 9 3 (8)
Pension settlement costs 7
(Gain) Loss on extinguishment of debt   20   (1)   (33)
Operating income (loss) 339 127 366
 
Depreciation and amortization   484   492   505
EBITDA $ 823 $ 619 $ 871
 
Add back:
Pension/OPEB expense 20 19 22
Restructuring costs and other charges 28 15 4
Stock-based compensation expense 3 4 4
Storm-related insurance proceeds (1) (3)
Work stoppage costs 7
Goodwill impairment     241  
Adjusted EBITDA $ 873 $ 895 $ 908
 
EBITDA margin 39.1% 29.1% 39.6%
Adjusted EBITDA margin 41.6% 42.1% 41.3%
 

Free Cash Flow

Net cash provided from operating activities $ 282 $ 603 $ 251
Capital expenditures   (305)   (245)   (297)
Operating free cash flow $ (23) $ 358 $ (46)
 

 

           

SCHEDULE B

Frontier Communications Corporation
Reconciliation of Non-GAAP Financial Measures
 
For the quarter ended
March 31, 2019 December 31, 2018 March 31, 2018

($ in millions, except per share amounts)

Net Income
(Loss)

Basic Earnings
(Loss) Per Share

Net Income
(Loss)

Basic Earnings
(Loss) Per Share

Net Income
(Loss)

Basic Earnings
(Loss) Per Share

 
Net loss attributable to
Frontier common shareholders $ (87 ) $ (0.84 ) $ (219 ) $ (2.12 ) $ (33 ) $ (0.44 )
 
Restructuring costs and other charges 28 15 4
Pension settlement costs 7
(Gain) Loss on extinguishment of debt 20 (1 ) (33 )
Goodwill impairment 241
Storm-related insurance proceeds (1 ) (3 )
Work stoppage costs 7
Certain other tax items (1) 30 (14 ) 4
Income tax effect on above items:
Restructuring costs and other charges (5 ) (4 ) (1 )
Pension settlement costs (2 )
(Gain) Loss on extinguishment of debt (4 ) 9
Goodwill impairment (27 )
Storm-related insurance proceeds 1
Work stoppage costs                   (2 )    
$ 68 $ 0.65 $ 213 $ 2.05 $ (12 ) $ (0.15 )
 
Adjusted net loss attributable to
Frontier common shareholders(2) $ (19 ) $ (0.18 ) $ (6 ) $ (0.06 ) $ (45 ) $ (0.58 )
 
(1) Includes impact arising from federal research and
development credits, changes in certain deferred tax balances, state
tax law changes, state filing method change, and the net impact of
uncertain tax positions.
 
(2) Adjusted net loss attributable to Frontier common
shareholders may not sum due to rounding.
 

 

     

SCHEDULE C

Frontier Communications Corporation
Reconciliation of Non-GAAP Financial Measures
 
For the quarter ended

($ in millions)

March 31, 2019 December 31, 2018 March 31, 2018

Adjusted Operating Expenses

 
Total operating expenses $ 1,762   $ 1,997   $ 1,833
 
Subtract:
Depreciation and amortization 484 492 505
Goodwill impairment 241
Pension/OPEB expense 20 19 22
Restructuring costs and other charges 28 15 4
Stock-based compensation expense 3 4 4
Storm-related insurance proceeds (1 ) (3 )
Work stoppage costs           7
Adjusted operating expenses $ 1,228   $ 1,229   $ 1,291
 
 
For the quarter ended  
March 31, 2019  

Leverage Ratio

Numerator
Long-term debt $ 16,526
Long-term debt due within one year 393
Cash and cash equivalents   (119 )
$ 16,800  
Denominator      
Adjusted EBITDA – last 4 quarters $ 3,530  
Leverage Ratio 4.76x