Press release

From Patient Engagement to Healthcare Consumerism: Quantzig Explains Why Healthcare Providers Are Turning Customer-Centric

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Quantzig, a leading analytics advisory firm that delivers customized analytics solutions, has announced the completion of its new article that sheds light on the growing need for healthcare payers to turn customer-centric.

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The ongoing transformations in healthcare have opened up new opportunities for both healthcare payers and providers. As a result, healthcare providers are witnessing the advent of new health data models, re-alignment of business structures, and an inclination towards healthcare consumerism. Going forward healthcare organizations must plan and adapt to the rise in consumerism as it offers several benefits that can help them achieve new levels of productivity, improve customer experience, and yield better outcomes. The move towards healthcare consumerism is not just helping the healthcare industry to devise services and deliver a better experience but also plays a pivotal role in enhancing efficiency and centralizing regulations to minimize costs.

At Quantzig, we believe that the use of healthcare data analytics solutions can help businesses in their move towards developing a customer-centric healthcare ecosystem. Get in touch with our analytics experts to know more about the role of healthcare data analytics in driving the shift towards consumerism in healthcare.

How Analytics Can Drive Customer-Centricity in Healthcare

Leveraging advanced analytics solutions offers healthcare service providers a golden opportunity to gain a deeper understanding of their customers and make strategic decisions using data-driven insights. Analytics in healthcare also play a pivotal role in helping providers and payers enhance customer experience, manage operations, resolve issues, and identify customer preferences and behavior through customer segmentation. Healthcare organizations can improve customer experience with the help of health data analytics, in the following ways:

  • Ensuring effective management of health data using medical data analytics insights
  • Increasing awareness and tracking patterns in disease progression
  • Offering quick resolutions to various billing, claims, and coverage queries through multiple channels
  • Leading healthcare providers have started to address healthcare consumerism using medical data analytics. What are you waiting for? Request a free demo for comprehensive solution insights.

Read the complete article to more about the role of analytics in healthcare.

About Quantzig

Quantzig is a global analytics and advisory firm with offices in the US, UK, Canada, China, and India. For more than 15 years, we have assisted our clients across the globe with end-to-end data modeling capabilities to leverage analytics for prudent decision making. Today, our firm consists of 120+ clients, including 45 Fortune 500 companies. For more information on our engagement policies and pricing plans, visit: