(NYSE: FIS), a global leader in financial services technology, announced
today that First Hawaiian Bank is moving to a new IBS
core banking and digital solution from FIS to serve the changing
needs of its customers and support its future growth.
The oldest and largest full-service bank in Hawaii with more than $20
billion in assets, First Hawaiian Bank is in the midst of a major
enterprise-wide effort focused on delivering a customer-centric
experience that inspires loyalty and enhances the capabilities of their
retail branch network. The new core banking platform provides the bank
with advanced digital capabilities for seamless customer experience,
rich data analytics for informed decision-making, and the ability to
easily integrate with third-party applications.
With its new IBS core banking system from FIS, First Hawaiian and its
customers will benefit from the rich digital functionality of the FIS
Digital One omni-channel platform. Recently named by IDC Insights as
a leader in North
American Omni-Engagement Retail Banking Solutions, FIS Digital One
delivers seamless, cross-channel digital services on a single integrated
platform, Digital United.
As part of its new solution, First Hawaiian will also benefit from
access to a rich, constantly evolving repository of open application
programming interfaces and third-party applications via the FIS
Code Connect online gateway. Code Connect was recognized by Aite
Group as the “Most
Advanced API Strategy” in a recent core banking report.
“Moving to a digitally rich core platform is part of our commitment to
deliver an enhanced customer experience, while remaining flexible to the
evolving needs of the market,” said Derek Baughman, executive vice
president and chief information officer, First Hawaiian Bank. “First
Hawaiian has enjoyed a long-standing partnership with FIS in leveraging
its core banking and digital banking solutions for our bank’s future
“First Hawaiian Bank is taking a bold step to transform its banking
environment to ensure its continued success and growth in a
fast-changing marketplace,” said Bruce Lowthers, chief operating
officer, Integrated Financial Services at FIS. “FIS is a leader in
banking modernization and we are excited to support First Hawaiian Bank
on this journey forward.”
FIS is a global leader in financial services technology, with a focus on
retail and institutional banking, payments, asset and wealth management,
risk and compliance, and outsourcing solutions. Through the depth and
breadth of our solutions portfolio, global capabilities and domain
expertise, FIS serves more than 20,000 clients in over 130 countries.
Headquartered in Jacksonville, Fla., FIS employs more than 47,000 people
worldwide and holds leadership positions in payment processing,
financial software and banking solutions. Providing software, services
and outsourcing of the technology that empowers the financial world, FIS
is a Fortune 500 company and is a member of Standard & Poor’s 500®
Index. For more information about FIS, visit https://www.fisglobal.com/.
About First Hawaiian Bank
First Hawaiian Bank (www.FHB.com)
with assets of over $20 billion was founded in 1858 as Bishop & Co., and
is Hawaii’s largest bank offering consumers and business customers a
comprehensive suite of financial services including deposits, loans,
merchant services, wealth management, insurance and credit cards. The
bank has 55 branch locations in Hawaii, three on Guam, and two in
Saipan. First Hawaiian, Inc. (NASDAQ: FHB) is the parent company of
First Hawaiian Bank.