FiberLight,
an industry leader in providing high-performance metro and long-haul
fiber transport services, selected automation software from Blue Planet,
a division of Ciena (NYSE: CIEN), to dramatically improve its service
delivery process across its multi-vendor network. FiberLight is
deploying Blue
Planet Inventory (BPI) and Blue
Planet Multi-Domain Service Orchestration (MDSO) to automate the
rapid turn-up and delivery of the new, on-demand services its customers
require.
Key Facts:
-
FiberLight’s network includes 14,000 miles of fiber in some of the
most rapidly expanding metro areas in the U.S., including Atlanta,
Baltimore, Tampa and Washington D.C., as well as throughout the state
of Texas. FiberLight’s high-bandwidth services include managed
Ethernet and Wave Transport, Cloud Connect, Dedicated Internet Access,
Dark Fiber, and Wireless Backhaul over private and diversely
constructed fiber backbone rings. -
BPI gives FiberLight a unified, dynamic view of its network and
service resources. This reduces the amount of time spent on manual
operations and allows faster turn-up of services, enabling FiberLight
to provide a quote for new services in a few days, compared to months. -
Combined, BPI and MDSO provide FiberLight accurate network visibility
and automated software control to its OSS/BSS operations across
multiple network layers, domains, and vendors. This helps to reduce
service and order fulfillment errors, boosting end customer
satisfaction. -
FiberLight is also leveraging Blue Planet Professional Services to
seamlessly extend software-defined networking (SDN) capabilities
throughout its operations, enabling faster time to market.
Executive Quotes:
-
“A crucial step in delivering a superior customer experience is having
the ability to turn up services quickly and easily. Ciena’s Blue
Planet gives us an unprecedented understanding of our network
resources, allowing us to optimize service delivery, fault isolation
and resolution, so we can provide the quality of service that our
customers require today and in the future.”
– Kevin Coyne,
Chief Operating Officer, FiberLight -
“Network operators across the globe are taking steps to create more
adaptive networks that can respond effortlessly to the ever-changing
expectations of their customers. Blue Planet’s closed loop approach to
automation is critical to achieving the Adaptive NetworkTM
vision by seamlessly supporting those mission critical business
process that span network and IT. For operators like FiberLight, Blue
Planet Inventory integrated with our orchestration capabilities
enables faster time to market for new services, delivering more value
to their end customers.”
– Rick Hamilton, Senior Vice
President, Blue Planet, a division of Ciena
About FiberLight
FiberLight designs, builds and deploys mission-critical high bandwidth
networks to ignite our client’s digital transformation. With 14,000
route miles of fiber networks and 78,000 pre-qualified near-net
buildings, FiberLight operates in over 30 metropolitan areas in the U.S.
Our service portfolio includes high-capacity Ethernet and Wave Transport
Services, Cloud Connect, Dedicated Internet Access, Dark Fiber and
Wireless Backhaul serving domestic and international telecom companies,
wireless, wireline, cable and cloud providers as well as key players
across enterprise, government, and education. For more information,
visit fiberlight.com.
About Blue Planet
Blue Planet, a division of Ciena (NYSE: CIEN), provides market-leading
intelligent automation software and specialized professional services to
help clients modernize their IT and network operations. Driven by policy
and AI-based insights, Blue Planet delivers the closed-loop automation
tools needed to align IT and networking processes—critical to
facilitating digital transformation. For updates on Blue Planet, visit www.blueplanet.com.
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