Press release

Eurasian Bank Modernizes Cash Management with Fiserv

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Sponsored by Businesswire

Fiserv,
Inc.
(NASDAQ: FISV), a leading global provider of financial services
technology solutions, today announced that Kazakhstan-based Eurasian
Bank will streamline and automate its cash management processes with
technology from Fiserv.

The bank is implementing a range of cash and logistics solutions to
enable web-based cash supply chain management and provide real-time
visibility into cash needs. This can allow the bank to centralize
currency management, giving staff a unified view of cash needs rather
than needing to piece together multiple sets of information. Staff can
then more accurately forecast cash needs across the bank’s ATM and
branch network based on customer demand.

“Kazakhstan has a cash-based economy, and our customers have to be able
to reliably access cash in order to conduct their daily lives,” said
Natalia Iliyashenko, head of operations, Eurasian Bank. “With Fiserv, we
will be able to gain a better view of where cash is across our entire
network, so we can make sure money is available when and where our
customers need it. We believe the implementation of this technology is
an important step in serving our growing customer base.”

In addition to enabling the bank to better serve customers, centralizing
cash management processes can also allow the bank to operate more
efficiently.

“Being able to optimize cash levels at our branches and self-service
devices allows us to reduce our overall operating expenses,” continued
Iliyashenko.

When cash sits idle in a bank or in a self-service device, like an ATM,
it is costly for the financial institution because that money cannot be
used for another purpose, such as funding a consumer loan. Yet if there
is not enough cash in the device for a customer to make a withdrawal,
there is increased risk that a customer will take banking business
elsewhere. With advanced technology, banks can make certain the right
supply of cash is available at branches, ATMs, or any other self-service
devices.

“Access to cash is a defining component of banking convenience for
Eurasian Bank customers,” said Lee Cameron, managing director, EMEA,
Fiserv. “We look forward to leveraging our global experience and local
expertise in cash management to enable the bank to streamline operations
and deliver the best possible customer experience.”

In a world moving faster than ever before, Fiserv helps clients deliver
solutions in step with the way people live and work today – financial
services at the speed of life. Learn more at fiserv.com.

About Eurasian Bank
Eurasian Bank is a Kazakhstan commercial
financial institution with a 24-year history of development. The Bank
takes a leading position in the retail banking market and provides a
wide range of services to corporate and SME clients. Eurasian Bank is
amongst Kazakhstan’s largest commercial banks. It has 16 branches and
119 outlets all over the country with more than 5,000 professionals
striving every day to achieve their goals and improve products, services
and quality of service for customers. Also, the Bank has been
successfully operating in the Russian Federation since 2010, constantly
expanding the geography of its presence in the neighboring country.

About Fiserv
Fiserv, Inc. (NASDAQ: FISV) enables clients
worldwide to create and deliver financial services experiences in step
with the way people live and work today. For 35 years, Fiserv has been a
trusted leader in financial services technology, helping clients achieve
best-in-class results by driving quality and innovation in payments,
processing services, risk and compliance, customer and channel
management, and insights and optimization. Fiserv is a member of the
FORTUNE® 500 and has been named among the FORTUNE Magazine
World’s Most Admired Companies® for six consecutive years,
recognized for strength of business model, people management, social
responsibility and innovation leadership. Visit fiserv.com
and follow
on social media
for more information and the latest company news.

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