Press release

Dialpad Receives 2021 Unified Communications Product of the Year Award

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Sponsored by Businesswire

Dialpad Inc., the industry leader in AI-powered communication and collaboration, announced today that TMC, a global, integrated media company helping clients build communities in print, in-person and online, has named Dialpad as a 2021 Unified Communications Product of the Year Award winner.

“Dialpad was built entirely on the cloud, allowing us to architect the platform in a manner that delivers truly unified communications across voice and video. Because all conversations, regardless of medium, go through the same infrastructure, Dialpad supports true, seamless transitions from calling, conferencing and contact center interactions without needing to exit the app or pay for additional services,” said Brian Peterson, co-founder and chief technology officer, Dialpad. “We’re grateful that TMC recognized our technology as a leader in the unified communications space.”

Dialpad is a cloud-based, unified communications platform that connects businesses through seamless voice, video, and messaging. The solution provides a comprehensive suite of advanced features to help streamline business communications and improve productivity, further elevated by the company’s proprietary artificial intelligence engine. Voice Intelligence (Vi™), helps improve the value of every call by capturing and analyzing each conversation, tracking sentiment, providing coaching and suggestions to questions — all in real-time. With Vi, Dialpad goes above and beyond enabling clear and reliable communication with insights into every interaction.

“It gives me great pleasure to honor Dialpad as a 2021 recipient of TMC’s Unified Communications Product of the Year Award for their innovative business communications solution,” said Rich Tehrani, chief executive officer, TMC. “Our judges were very impressed with the ingenuity and excellence displayed by Dialpad in their groundbreaking work on its unified communications platform.”

Additional Resources

  • Read more about how Dialpad customer ShipEx leverage Voice Intelligence
  • Learn why Dialpad is a Major Player in the IDC MarketScape: Worldwide UCaaS Service Providers for SMB and Enterprise 2021 Vendor Assessments
  • Discover how Dialpad utilizes AI to unify UCaaS and CCaaS

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About Dialpad

Dialpad is the leading cloud communications platform for AI-powered calling, conferencing and contact centers. Dialpad’s proprietary, real-time Artificial Intelligence engine, Voice Intelligence (Vi™), helps businesses make smarter decisions by giving real-time insights on every call. Built on the Google Cloud Platform for unmatched security and reliability, Dialpad is easy to deploy, integrate and scale. Today, more than 70,000 of the world’s most innovative businesses use Dialpad and its seamless integrations with Google Workspace, Hubspot, Microsoft Office 365, Salesforce, Zendesk and others to allow every user to be more productive. Customers include T-Mobile, Twitter, WeWork, Uber, Stripe, Netflix, Motorola Solutions, Splunk and Domo. Dialpad is backed by the world’s leading investors including Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, OMERS Growth Equity, Salesforce Ventures, Scale Ventures, Section 32, SoftBank Corp., T-Mobile Ventures and Work-Bench. Headquartered in the United States, Dialpad has offices in Australia/New Zealand, Brazil, Canada, India, Japan and the UK. Visit www.dialpad.com for more information and to request a demo.

About INTERNET TELEPHONY magazine

INTERNET TELEPHONY has been the IP Communications Authority since 1998™. Beginning with the first issue, INTERNET TELEPHONY magazine has been providing unbiased views of the complicated converged communications space. For more information, please visit www.itmag.com. Follow INTERNET TELEPHONY magazine on Twitter or join our Linked In group. Subscribe or visit www.itmag.com.

About TMC

Through education, industry news, live events and social influence, global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. As a result, leading technology vendors turn to TMC for unparalleled branding, thought leadership and lead generation opportunities. Our in-person and online events deliver unmatched visibility and sales prospects for all recipients. Through our custom lead generation programs, we provide clients with an ongoing stream of leads that turn into sales opportunities and build databases. Additionally, we bolster brand reputations with the millions of impressions from display advertising on our news sites and newsletters. Making TMC a 360 degree marketing solution, we offer comprehensive event and road show management services and custom content creation with expertly ghost-crafted blogs, press releases, articles and marketing collateral to help with SEO, branding, and overall marketing efforts. For more information about TMC and to learn how we can help you reach your marketing goals, please visit www.tmcnet.com and follow us on Facebook, LinkedIn and Twitter, @tmcnet .