Press release

Clutch Named a Strong Performer in Loyalty Technology Platform Q219 Report by Independent Research Firm

Sponsored by Businesswire

Clutch, a Philadelphia-based loyalty and consumer management platform,
has been recognized as a Strong Performer in The
Forrester Wave™: Loyalty Technology Platforms, Q2 2019
on April 9, 2019, the report evaluated 13 of the most significant
loyalty technology platforms and classified them as Leaders, Strong
Performers, or Contenders.

Forrester evaluated each platform against 28 criteria, selected to
reflect “how loyalty technology platforms, in particular, have evolved
to manage both the transactional and emotional aspects of relationship
management.” Clutch received the highest possible score in the revenue
growth criterion, and was among the second highest scores in the
artificial intelligence, integration, and partner ecosystem criteria.

Forrester noted that “Clutch’s modular capabilities flex to clients’
loyalty maturity and approach.” In addition, the report stated, “Clutch
packs a lot of configurable functionality, including flexible reporting,
into its platform, along with some unique functionality such as Smart
Blocks. This makes it easy for clients to take advantage of packaged
applications of machine learning and AI to optimize outbound
communication channels, identify smart triggers, and automate
experiments. Clients agree that Clutch is knowledgeable, easy to work
with, and willing to quickly add capabilities to the platform.”

“Clutch isn’t afraid to be innovative and to change based on its
customers,” said one reference in the report. These sentiments were
highlighted by Ned Moore, Chairman and CEO at Clutch, in response to
Forrester’s findings. “Since 2012, we have worked to empower brands with
technology that helps them connect to their customers using creative,
personalized solutions,” said Moore. “The Forrester Wave is among the
most rigorous and well-respected analyses of our industry, and we’re
thrilled to see what we consider to be our dedication to innovation and
flexibility recognized in our ranking as a Strong Performer.”

Clutch was created to help businesses succeed in an evolving marketing
landscape. A Salesforce preferred partner for loyalty, their unified
customer marketing platform offers an innovative, data-centric marketing
solution with one focus: providing brands with the best technology so
that they can identify, understand and motivate their customers. Clutch
offers modular capabilities that adapt to meets clients’ budgets and
needs. Their current client base includes retail, grocery, banking,
healthcare, and pharmaceutical companies. Learn more at

The Forrester Wave™ report with rankings for each loyalty platform is
available on
and to Forrester subscribers or for purchase on

About Clutch

Clutch’s Integrated Customer Marketing platform delivers customer
intelligence and personalized engagements B2C brands to identify,
understand and motivate each segment of their customer base. Clutch
integrates customer data across point-of-sale, ecommerce, mobile and
social channels, delivering personalized engagements and increasing the
value of each customer. Headquartered outside of Philadelphia, Clutch’s
solutions impact 600 brands and over 65 million consumers across the
globe. Clutch is a proud partner of Safeguard Scientifics (NYSE:SFE),
NewSpring Capital and Ben Franklin Technology Partners. For more
information visit,
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