The Hot Vendors for 2019 report issued by Aragon Research recognizes
noteworthy, visionary and innovative vendors in conversational
intelligence, image and video analytics, unified communications and
collaboration, and learning. Specifically, Chorus.ai was included within
the section, “Hot Vendors in Conversational Intelligence.” According to
Aragon Research, “The emerging conversational intelligence market is
enabling organizations to predict customer or prospect behavior by using
AI-based voice analytics1.” Aragon identified four Hot
Vendors with interesting and cutting-edge products, services, or
Chorus.ai’s advanced speech recognition, natural language processing
(NLP) and AI technology enable teams to immediately discover moments
that impact selling outcomes and use those insights for real-time sales
coaching and to replicate sales best practices. The company’s
proprietary AI automatically identifies and curates such moments for
sales and customer success teams, thus freeing sales representatives to
focus on building relationships.
“There is a plethora of tools focused on improving the efficiency and
effectiveness of sales calls and touting an AI component,” said Jim
Lundy, CEO of Aragon Research. “Chorus received the Hot Vendor
recognition because of its AI- and NLP-enabled platform that records,
transcribes and provides a summary of key discussion points and metrics
that took place in a sales call.”
“Sales leaders have access to more data than ever,” said Roy Raanani,
CEO and Co-Founder of Chorus.ai. “Moving the needle on sales performance
requires smart systems that can highlight what to pay attention to, and
get those insights to the right people. Our AI capabilities enable that
for the first time ever, resulting in real business impact.”
Chorus.ai was also recently named a Top 50 product for sales in 2019 by
G2 Crowd and won a Gold Stevie Award for Sales Performance Management.
Leading companies like Adroll, Marketo, Qualtrics, InVision and Asana
use Chorus.ai to measure and improve sales conversations and to
implement best practices in sales enablement, resulting in improved
sales performance while also allowing users to become more
customer-centric and data-driven.
Inclusion in the Aragon Hot Vendor list is announced directly after
Chorus.ai’s win of the 2019
Excellence in Customer Service Award for Best Technology of the Year
by Business Intelligence Group. The company also recently announced SmartPlaylists
For more information about Chorus.ai, visit https://www.chorus.ai/.
is the No.1 Conversation Intelligence Platform for high-growth sales
teams. Founded in 2015, Chorus.ai’s Conversation Intelligence Platform
identifies and helps teams replicate the performance of top-performing
reps by analyzing their sales meetings. These insights serve as the
foundation of an effective coaching strategy for sales and customer
success teams and provide insight into the voice-of-the-customer across
the entire organization. Customers like Zoom, Outreach, Qualtrics,
Adobe, and GitLab ramp new hires to productivity 30-50% faster and see
an increase in quota attainment from 20-to-100%. Chorus.ai is
headquartered in San Francisco, with offices in Tel Aviv and Boston.
1 Aragon Research. “Hot Vendors in Conversational
Intelligence, 2019” by Jim Lundy and Samra Anees, May 2019.
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that are referenced in its research publications, and does not advise
users to select those vendors that are rated the highest. Aragon
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