CloudLinux Inc. will start providing multiple support options next month for the AlmaLinux OS — including regular patches and updates for the Linux kernel and core packages, patch delivery service-level agreements (SLAs), and 24/7 incident support, the company announced today.
AlmaLinux OS is the open-source enterprise-level Linux distribution created as an alternative to CentOS with a committed support lifecycle of a decade per release, that was developed by the team at CloudLinux and now owned and governed by the user community.
“Support services for AlmaLinux OS from CloudLinux provides both the highest quality support from the OS sponsor along with the benefits of an independent technology partnership,” said Jim Jackson, president and chief revenue officer, CloudLinux. “Reasonably priced and flexible support services keep systems running on AlmaLinux OS continuously updated and secure for production workloads.”
In addition to essential AlmaLinux support services, CloudLinux is also planning to introduce a premium support tier for enterprises that require enhanced services, as well as Product NodeOS Support for AlmaLinux OS, explicitly tailored to the needs of vendors and OEMs that are planning to use AlmaLinux as a node OS underlying their commercial products and services.
“Since launch, we’ve received tremendous interest and support from both the community as well as many commercial vendors, many of whom have begun using AlmaLinux OS for some pretty amazing use cases,” said Jack Aboutboul, community manager of AlmaLinux. “Our thriving community has supported each other since day one which led to rapid adoption amongst organizations and requests for commercial support.”
The release of AlmaLinux OS Support Services is planned for May 2021. Right now, interested users can sign up to be notified when the services are available here: https://almalinux.org/support.
About CloudLinux Inc.
CloudLinux is on a mission to continually increase security, stability and availability of Linux servers and devices.
Headquartered in Palo Alto, California, CloudLinux Inc. develops a hardened Linux distribution, Linux kernel live security patching, extended support options for end-of-life Linux, and web server security software used by enterprises, service providers, governments and universities all over the world.
CloudLinux has more than 4,000 customers and partners, more than 500,000 product installations globally, and dedicated analysts and developers that together have more than 450 years’ worth of Linux experience along with a passion for delivering the best customer care.