Press release

BigCommerce Recognized as an April 2019 Gartner Peer Insights Customers’ Choice for Digital Commerce

Sponsored by Businesswire

BigCommerce, the leading SaaS
ecommerce platform for fast-growing and established brands, today
announced that it has been named as an April
2019 Gartner Peer Insights Customers’ Choice for Digital Commerce
, a recognition of vendors by verified end-user
professionals. 2019 marks the inaugural year for digital commerce
platforms’ inclusion in the Gartner Peer Insights Customers’ Choice

“BigCommerce is proud to be named a Customers’ Choice based on feedback
from a diverse group of enterprise brands, merchants, and B2B sellers,”
said Brent Bellm, chief executive officer at BigCommerce. “We think that
the Gartner Peer Insights Customers’ Choice distinction reflects the
merchant- and partner-first philosophy that enables BigCommerce to build
the fastest and most extensible digital commerce SaaS platform in the

As of April 19, 2019, BigCommerce earned an average rating of 4.4 out of
5 stars based on 78 verified, end-user reviews
contributed to Gartner Peer Insights
, which include the following:

  • “My ecommerce store simply wouldn’t have come about without
    BigCommerce. It’s allowed me to start small and grow carefully. Now,
    we’re growing rapidly […] There аre mаny seаmless аррlісаtіоns, tоns
    оf helр, trаіnіng аnd аdvісe, аnd а huge соmmunіty оf fellоw trаders,
    develорers, affiliates, etс. Even the CEO does а mоnthly tоwn hаll
    meetіng.” –
    Ecommerce Manager, Manufacturing Industry
  • “BіgCоmmеrсе іs рrоvіng tо us аnd оur сlіеnts tіmе-and-tіmе аgаіn thаt
    іt іs thе bеst еCоmmеrсе platform fоr fast-grоwіng аnd mіd-mаrkеt
    brаnds. Thе рlаtfоrm іs еаsy-tо-usе, mіgrаtіоns аrе seamless аnd thе
    cloud-based SааS sоlutіоn еlіmіnаtеs thе hаsslеs аnd соsts оf
    mеrсhаnts mаnаgіng а self-hosted рlаtfоrm, lеttіng thеm focus on
    growing their business, wіth thе аddеd rеаssurаnсе оf PCI Level 1
    compliance with аutоmаtіс sесurіty uрdаtеs аs stаndаrd. Thе оngоіng
    24/7 suрроrt іs thе bеst wе hаvе соmе асrоss іn thе busіnеss, аs іs
    thе 99.99% uрtіmе, wіth а trасk rесоrd of high-реаk sеаsоnаlіty uрtіmе
    – even during Cyber Week.” – Marketing
    Specialist, Manufacturing Industry
  • “BigCommerce has allowed us to sell online easier than any other
    platform has […] One of the best features of this platform is 24/7
    technical support. We had a lot of requests and questions to a live
    agent and get really qualified help. So I’m not afraid of any problems
    because I know it will be solved.” – Sales
    Rep, Retail Industry

To ensure fair evaluation, Gartner maintains rigorous criteria for
recognizing vendors with a high customer satisfaction rate. Reviews from
end-user companies reporting less than $50 million in revenue are
excluded from the Gartner Peer Insights Customers’ Choice methodology.

Gartner defines digital commerce platforms as products and services that
facilitate purchasing transactions over the web and support the creation
and development of customer relationships across multiple retail,
wholesale, mobile, direct and indirect sales, call center, and digital
sales channels.

About Peer Insights

Peer Insights is an online platform of ratings and reviews of IT
software and services that are written and read by IT professionals and
technology decision-makers. The goal is to help IT leaders make more
insightful purchase decisions and help technology providers improve
their products by receiving objective, unbiased feedback from their
customers. Gartner Peer Insights includes more than 215,000 verified
reviews in more than 340 markets. For more information, please visit

Gartner Peer Insights Customers’ Choice constitute the subjective
opinions of individual end-user reviews, ratings, and data applied
against a documented methodology; they neither represent the views of,
nor constitute an endorsement by, Gartner or its affiliates.

About BigCommerce

BigCommerce is the world’s leading SaaS ecommerce platform for
established and rapidly-growing businesses. Combining enterprise
functionality, an open architecture and app ecosystem, and
market-leading performance, BigCommerce enables businesses to grow
online sales with 80% less cost, time and complexity than on-premise
software. BigCommerce powers B2B and B2C ecommerce for more than 60,000
stores, 2,000+ mid-market businesses, 30 Fortune 1000 companies and
industry-leading brands, including Assurant, Ben & Jerry’s, Paul
Mitchell, Skullcandy, Sony and Toyota. For more information, visit

BigCommerce® is a registered trademark of BigCommerce Pty. Ltd.
Third-party trademarks and service marks are the property of their
respective owners. The Gartner Peer Insights Customers’ Choice logo is a
trademark and service mark of Gartner, Inc., and/or its affiliates, and
is used herein with permission. All rights reserved. Gartner Peer
Insights Customers’ Choice distinctions are determined by the subjective
opinions of individual end-user customers based on their own
experiences, the number of published reviews on Gartner Peer Insights,
and overall ratings for a given vendor in the market, as further
described here, and are not intended in any way to represent the views
of Gartner or its affiliates.