Press release

Avaya Cloud Solutions Help Create Enhanced Customer Experiences, Drive Business Growth and Reduce Costs for More Customers Globally

Sponsored by Businesswire

Avaya ENGAGE® Latin America 2019– Avaya Holdings Corp. (NYSE:
AVYA), a global leader in solutions to enhance and simplify
communications and collaboration, continues to see increased adoption of
its cloud solutions across a wide range of industries including
financial services, manufacturing, retail, pharmaceutical, energy,
government agencies, hospitality and more. Organizations of all kinds
are choosing Avaya
OneCloud solutions
to deliver improved customer experiences.

Avaya OneCloud for Unified Communications as a Service (UCaaS) and
Contact Center as a Service (CCaaS), provide enterprise organizations
with a fast, convenient and automated path to the benefits of cloud
communications. Avaya has approximately 3.7 million cloud seats between
its public and private offerings, and continues to experience
significant growth in new cloud customers. The company will showcase
Avaya OneCloud solutions and more, at its ENGAGE Latin America user
conference being held at the Banamex Convention Center in Mexico City,
May 30, 2019.

The Youth
Olympic Games
, organized by the International Olympic Committee
since 2010, involve over four thousand athletes between the ages of 14
and 18 from 206 countries competing in over 32 sports in multiple
locations. For the most recent games, host city Buenos Aires, Argentina
chose Avaya OneCloud as the communication infrastructure for the 19
locations. The operation demanded 24/7 service for the 12 days of the
games. “The Avaya cloud solution was the main means of communication
linking the various technology centers supporting the event. Avaya is a
solid brand, with a proven track record, a robust cloud solution and
good technical performance,” explained Sergio Richetti, general director
of infrastructure for the Buenos Aires information systems agency.

a financial technology services company dedicated to training,
consulting and investment services in the financial market with offices
in Chile, Uruguay and soon in Peru. “Our growth at a regional level
required a cloud communication solution that would allow us to be
interconnected, without losing the closeness with our customers, which
is the main value of our business. With the Avaya OneCloud solution we
can open offices anywhere in the world and quickly connect them. Among
other features, this solution allows us to record our sales calls, which
has helped us to significantly improve our services,” said Rodolfo
Grela, Director and General Manager, REGUM.

Impower Solutions provides technology and services enabling impactful
digital communication between businesses and customers, serving more
than 20,000 organizations with direct, private and scalable messaging
solutions. “Avaya OneCloud has made it easy for our customers to scale
up to thousands of end-users quickly and easily, and we can spin up new
use cases in a matter of hours,” said Adi Bittan, Impower co-Founder and
CEO. “It also provides a development platform and APIs to
communications-enable any applications, workflow or business process,
and we view Avaya OneCloud as a platform that not only meets our needs
today, but can also meet them in the future. We are well-positioned for
growth, and Avaya is a key partner for us in our journey.”

Based in Toronto, Canada, Stacey Cohen Design (SCD) is a fast-growing,
residential and commercial design firm. For small businesses, presenting
a professional image to existing and potential clients is critical. SCD
knew it was time for a change and made the switch to a Powered By Avaya
IX cloud solution for unified communications. “Avaya made it easy for us
to move to the cloud,” said CEO Stacey Cohen. “Powered By Avaya IX is a
good value, and having all communications under one umbrella has done
great things for us.”

“Avaya is committed to delivering solutions that help enable our
customers to create enhanced experiences across their business,” said
Gaurav Passi, President, cloud business group, Avaya. “We are seeing
increased traction in adoption across all parts of our cloud portfolio.
We now have over 3.7 million cloud seats globally, and we’re excited to
help companies across diverse industries find the right mix of cloud
deployment options for unified communications and contact center the way
that best meets their needs.”

Avaya OneCloud UC and CC solutions are provided through a network of
data centers for availability in 34 countries. The company will continue
to expand its network of global data centers in the coming months to
meet the growing needs of customers worldwide.

Additional Resources

About Avaya

Businesses are built on the experiences they provide, and every day
millions of those experiences are built by Avaya (NYSE: AVYA). For over
one hundred years, we’ve enabled organizations around the globe to win –
by creating intelligent communications experiences for customers and
employees. Avaya builds open, converged and innovative solutions to
enhance and simplify communications and collaboration – in the cloud,
on-premise or a hybrid of both. To grow your business, we’re committed
to innovation, partnership, and a relentless focus on what’s next. We’re
the technology company you trust to help you deliver Experiences that
Matter. Visit us at

Cautionary Note Regarding Forward-Looking Statements

This document contains certain “forward-looking statements.” All
statements other than statements of historical fact are
“forward-looking” statements for purposes of the U.S. federal and state
securities laws. These statements may be identified by the use of
forward looking terminology such as “anticipate,” “believe,” “continue,”
“could,” “estimate,” “expect,” “intend,” “may,” “might,” “our vision,”
“plan,” “potential,” “preliminary,” “predict,” “should,” “will,” or
“would” or the negative thereof or other variations thereof or
comparable terminology and include, but are not limited to, expected
cash savings and statements about growth, exchange listing and improved
operational metrics. The Company has based these forward-looking
statements on its current expectations, assumptions, estimates and
projections. While the Company believes these expectations, assumptions,
estimates and projections are reasonable, such forward-looking
statements are only predictions and involve known and unknown risks and
uncertainties, many of which are beyond its control. The factors are
discussed in the Company’s Registration Statement on Form 10 filed with
the Securities and Exchange Commission, may cause its actual results,
performance or achievements to differ materially from any future
results, performance or achievements expressed or implied by these
forward-looking statements. For a further list and description of such
risks and uncertainties, please refer to the Company’s filings with the
SEC that are available at
The Company cautions you that the list of important factors included in
the Company’s SEC filings may not contain all of the material factors
that are important to you. In addition, considering these risks and
uncertainties, the matters referred to in the forward-looking statements
contained in this report may not in fact occur. The Company undertakes
no obligation to publicly update or revise any forward-looking statement
as a result of new information, future events or otherwise, except as
otherwise required by law.

Source: Avaya Newsroom