Wendi Snell, RN, director of nursing and owner at Aspire Home Health and Hospice, remembers scanning through her agency’s data analytics technology when she received an alert that one hospice patient’s condition was rapidly declining. Knowing this change often indicates that a patient is entering their last seven days of life, Snell acted quickly to adjust the patient’s visit frequency to ensure they received the appropriate amount of care at the right time. She then shared this critical information with the patient’s family and coordinated support from a chaplain and social work professional.
Using data-driven intelligence from the WellSky Hospice CareInsights solution developed by WellSky, a global health and community care technology company, Snell and her team at Aspire deliver informed care to patients and their families.
“We don’t have a crystal ball, but we do have CareInsights,” said Snell. “As hospice providers, we always have families asking us questions like, ‘How much longer?’ or ‘When do you feel like this is going to happen?’ CareInsights helps us track patient decline indicators, and it alerts us when a patient’s status changes. We can see patients across the spectrum, from high mortality risk to low risk, to help us deliver the right amount of care and give family members the information they need to say goodbye and be there for their loved one at the end.”
Aspire is a leading home health and hospice agency in Utah, and on average, the agency delivers 4.3 hours of clinical nursing care within the last seven days of its hospice patients’ lives — compared to the national average of 2.9 hours. Snell said CareInsights is a valuable tool that helps Aspire monitor, determine, and meet patient needs based on their conditions. WellSky’s CareInsights technology was also recently recognized as the winner of the MedTech Breakthrough award for “Best Predictive Analytics Solution.”
“We built CareInsights because we know hospice providers need meaningful, useful data to deliver care that considers each patient’s unique status and risk levels,” said Bill Miller, CEO of WellSky. “WellSky is at the forefront of post-acute care predictive analytics, and we’ve been proactively developing innovative technology for years. We’re honored to collaborate with our clients to deeply understand their needs, so that together, we can make a measurable difference in patients’ lives.”
WellSky Hospice CareInsights is the industry’s first prognostic solution that empowers providers with actionable and insightful data to deliver predictive end-of-life care, while also supporting improved agency performance. The solution includes:
- Mortality likelihood prediction to identify individuals in the last seven days of life and begin additional care measures to ensure sufficient support to patients and families,
- Revocation risk prediction to identify patients at risk of revoking hospice, predict their risk level, and improve care, and
- Patient-level insights to pinpoint decline for specific patients or across an agency’s entire census.
WellSky launched this predictive analytics technology in 2018 (formerly named WellSky Applied Insights). Since its initial launch, agencies across the U.S. have used this solution to deliver compassionate end-of-life care to patients and their loved ones when they need it most.
“We’ve had some beautiful experiences with the families of hospice patients,” said Snell. “We want to make sure our patients and their families have the opportunity and the time to get closure and support. We know that those last seven days are what families remember. Having the information CareInsights provides allows us to make a difference. Truly, that’s what hospice is about: sharing these beautiful moments with patients and their families.”
To learn more about WellSky Hospice CareInsights, WellSky clients can request more information here.
About Aspire Home Health and Hospice
Aspire Home Health and Hospice is a leading health care provider in Utah dedicated to sharing the gift of home health and hospice to all who qualify. Aspire Home Health and Hospice’s executive leadership collectively has over 80 years of experience in the industry and have worked hard to create a culture of excellence that has received a 5-star rating on Google. The mission of the agency is to leave no patient behind and provide the best quality of care available. Experience Aspire Home Health and Hospice and experience 5-star care. For more information, visit AspireUtah.com.
WellSky is a technology company advancing human wellness worldwide. Our software and professional services address the continuum of health and social care — helping businesses, organizations, and communities solve tough challenges, improve collaboration for growth, and achieve better outcomes through predictive insights that only WellSky solutions can provide. WellSky is leading the movement for smarter, whole-person care with a visionary approach that addresses individuals’ unique health and social circumstances. A portfolio company of TPG Capital, WellSky serves more than 14,000 client sites around the world — including the largest hospital systems, blood banks and labs, home health and hospice franchises, government agencies, and human services organizations. Informed by 40 years of providing software and expertise, WellSky anticipates providers’ needs and innovates relentlessly to help people thrive. Our purpose is to empower care heroes with technology for good, so that together, we can realize care’s potential and maintain a healthy, flourishing world. For more information, visit WellSky.com.