Service providers and their customers lose billions of dollars annually to fraudulent activity such as toll bypass and caller ID spoofing. Illegal robocalls are nearly half of all unwanted calls in the U.S., according to the FCC, while increasing 325% globally.
A new GSMA Working Group chaired by iconectiv—Validating INtegrity of End-to-End Signaling (VINES)—is developing solutions to prevent internetwork signaling fraud, which enables illegal robocalls, spoofing, toll bypass and consumer fraud. The goal of the working group is to help service providers worldwide implement a set of specifications to mitigate fraud, as well as help restore customer trust in caller ID.
Canada and the U.S. have mandated the Secure Telephone Identity Revisited (STIR) and Signature-based Handling of Asserted Information Using toKENs (SHAKEN) framework for authenticating call information. The VINES Working Group is exploring how elements of STIR/SHAKEN, could be a complement to other security architectures, as well as how other solutions can interwork with STIR/SHAKEN.
iconectiv is sharing its expertise in enabling trusted, verified communications worldwide, including as the U.S. Secure Telephone Identity Policy Administrator (STI-PA), an integral part of the STIR/SHAKEN ecosystem. iconectiv’s experience with STIR/SHAKEN will help the working group determine whether the potential solutions can interwork, which is key for ensuring authentic internetwork and cross-border calls.
“Illegal robocalling, caller ID spoofing and other fraud are enormous, expensive problems for service providers and their customers worldwide,” said Richard Jacowleff, CEO, iconectiv. “The GSMA recognized that there is no one-size-fits-all solution. The new VINES Working Group brings together the global leaders in trusted communications to identify solutions that service providers worldwide can choose from to mitigate fraud and restore customer trust in communications. iconectiv is proud to serve as chair and as a contributing member for this critical initiative.”
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