Aria Systems, the leader in helping enterprises grow subscription and usage-based revenue, today announced that M1 has successfully implemented and launched Aria’s billing and monetization platform as part of the Singapore-based telecommunications provider’s digital transformation journey. Aria is now supporting M1’s consumer business, with commercial accounts soon to be added.
“Aria’s modern billing platform is a key component of our efforts to digitalize our business and offer our customers personalized services along with more flexible and fully customized plans,” said Nathan Bell, Chief Digital Officer, M1. “The Aria platform provides us with greater real-time visibility into network and customer activities that enhances our made-to-measure experiences for our customers, while offering us space for innovation.”
In addition to core billing capabilities, Aria has deployed a number of business-specific applications configured to support M1’s new hyper-personalised, self-service offerings now available to customers. The Aria solution offers M1 the ability to automate actions and personalize customer communications based on individual profiles and demographics, including geographic location, payment history, and longevity as a customer.
“M1 now has a modern, agile billing platform that allows the company to offer customers product bundles and billing plans tailored to their needs, automate its internal operations, and accelerate new revenue generation from 5G services,” said Tom Dibble, President & CEO, Aria Systems. “For Aria, this implementation builds upon our track record of successful execution in the telecommunications industry. As M1 expands Aria into additional lines of business and geographies, we look forward to growing our partnership and supporting M1’s innovation efforts.”
About Aria Systems
Aria Systems’ cloud-agnostic monetization platform is the analysts’ choice, top ranked by leading research firms. Innovative enterprises like Adobe, Allstate, Comcast, Subaru, and Telstra depend on Aria to accelerate time to market and increase flexibility, enabling them to maximize customer value and grow recurring revenue through subscription and usage-based offerings. For more information, visit www.ariasystems.com.
M1, a subsidiary of Keppel Corporation, is Singapore’s first digital network operator, providing a suite of communications services, including mobile, fixed line and fibre offerings, to over two million customers.
Since the launch of its commercial services in 1997, M1 has achieved many firsts – becoming one of the first operators to be awarded one of Singapore’s two nationwide 5G standalone network license, first operator to offer nationwide 4G service, as well as ultra high-speed fixed broadband, fixed voice and other services on the Next Generation Nationwide Broadband Network (NGNBN).
M1’s mission is to drive transformation and evolution in Singapore’s telecommunications landscape through cutting-edge technology and made-to-measure offerings. For more information, visit www.m1.com.sg