Categories: Green-ITInnovation

Smart energy and customer experience, the future for homes and utility companies

The intelligent use of resources such as energy has become a crucial element both in homes and in businesses. The rise in the price of electricity and other energy sources, the spread in remote work that forces users to consume more energy at home, competition between supply companies, together with new purchasing and consumption habits, are unleashing a double revolution.

Homes are getting smarter in their use of energy, while consumers demand more flexibility and a more transparent, easy, omnichannel and digitized services. At the same time, supply companies are introducing CX and IoT technologies to improve the control of their services, to get to know their customers better, to provide a better and more agile response to these new needs and, ultimately, to improve the customer experience and their loyalty.

In this online webinar with experts from TCS and Microsoft we will address the importance that smart energy is acquiring and how supply companies are adopting CX solutions, with a customer first vision and integrated with the rest of the business intelligence, which can enhance their services dramatically while boosting the efficiency of operations, as well as employee productivity and satisfaction.

During this online event you will learn about the most innovative solutions in CX to bring smart supplies to homes and businesses, with real testimonials from companies that have already started this revolution to differentiate themselves from increasingly tough competition.

Register here to attend this online event


Recent Posts

Virtual Sustainability Expo

The Virtual Sustainability Expo will be taking place on June 20th, providing attendees with insights into…

1 day ago

Top Security Questions to ask your Data Protection Vendor

Are you sure they're secure? It's a question you have to ask when evaluating a…

4 weeks ago

Cloud Migration and Maturity: A Framework to Data Freedom

As organizations continue to transform their IT infrastructure to meet modern demands and drive efficiency,…

1 month ago

Hypervisor Migration: Keeping Data Safe in a Changing Industry

Change is the only true constant in the world, and your virtual datacenter is no…

2 months ago

The AI Advantage: Navigating the New Age of Work and AI

As technology continues to evolve at an unprecedented pace, organisations worldwide are confronted with the…

2 months ago

From silos to synergy: Uncover the transformative potential of unified social suites

While the economic environment has many marketing and social media departments under pressure to cut…

3 months ago