An investigation by the Electronic Frontier Foundation (EFF) has warned that the Android app for the Ring doorbell is “packed with third-party trackers.”

The EFF investigation found that the trackers found in the Ring for Android app (version 3.21.1) is sending out a “plethora of customers’ personally identifiable information (PII)” to five analytics and marketing companies including a Google-owned firm (Crashalytics) and Facebook itself (even if the user doesn’t have a Facebook account).

The PII data is said to include names, private IP addresses, mobile network carriers, persistent identifiers, and sensor data on the devices of paying customers.

Ring solar-powered floodlight. Ring

Ring tracking

EFF said that the danger in sending even small bits of information is that analytics and tracking companies are able to combine these bits together to form a unique picture of the user’s device.

This allows them to build a “fingerprint that follows the user as they interact with other apps and use their device, in essence providing trackers the ability to spy on what a user is doing in their digital lives and when they are doing it.”

“All this takes place without meaningful user notification or consent and, in most cases, no way to mitigate the damage done,” warned the EFF. “Even when this information is not misused and employed for precisely its stated purpose (in most cases marketing), this can lead to a whole host of social ills”

Ring is of course owned by Amazon after the e-commerce giant paid more than $1 billion (£699m) in 2018 for the smart home provider.

Ring is most famous for its smart doorbell. However the firm alongside its video doorbells, also provides security cameras and camera equiped floodlights to provide a ‘ring’ of security around people’s homes.

But the EFF took Ring to task over its data collection after its investigation.

“Ring has exhibited a pattern of behaviour that attempts to mitigate exposure to criticism and scrutiny while benefiting from the wide array of customer data available to them,” alleged the EFF. “It has been able to do so by leveraging an image of the secure home, while profiting from a surveillance network which facilitates police departments’ unprecedented access into the private lives of citizens, as we have previously covered.”

“For consumers, this image has cultivated a sense of trust in Ring that should be shaken by the reality of how the app functions: not only does Ring mismanage consumer data, but it also intentionally hands over that data to trackers and data miners,” EFF warned.

Ring response

But Ring has responded and said that it limits the amount of data it shares with other firms.

“Like many companies, Ring uses third-party service providers to evaluate the use of our mobile app, which helps us improve features, optimize the customer experience, and evaluate the effectiveness of our marketing,” a Ring spokesperson told Gizmodo.

The Ring spokesperson said that Ring takes steps to ensure its service providers’ use of customer data is “contractually limited to appropriate purposes such as performing these services on our behalf and not for other purposes.”

The EFF investigation found that the Ring for Android app provided information to Facebook (via its Graph API); deep-linking platform Branch; big data specialist AppsFlyer; MixPanel; and finally Google-owned Crashalytics.

Can you protect your privacy online? Take our quiz!

Tom Jowitt

Tom Jowitt is a leading British tech freelancer and long standing contributor to Silicon UK. He is also a bit of a Lord of the Rings nut...

Recent Posts

Signal Shows Data Collection Adverts Facebook Rejected

Signal has had user-targetted adverts on Instagram blocked, as messaging service attempts to highlight Facebook…

4 hours ago

Oversight Board Upholds Trump’s Facebook Suspension

Bad news for Donald. Facebook's 'Supreme Court' upholds suspension of Donald Trump account, but asks…

5 hours ago

US Presses TSMC For More Chips For Car Makers

Global silicon shortage continues, as US Commerce Department presses Taiwanese chipmakers to ease the supply…

6 hours ago

Starlink Signs Up 500,000 Pre-Orders For Satellite Internet

Elon Musk space venture SpaceX has already signed 500,000 customers on pre-order for its Starlink…

8 hours ago

Apple Vs Epic Games Court Battle Continues

Second day of courtroom showdown in the US reveals Epic Games management would have accepted…

10 hours ago

Trump Launches ‘Communications’ Website

Banned from social media for instigating US Capitol riot, Trump launches 'straight from the desk'…

12 hours ago