Microsoft Cloud Services Outage Hits Office 365, Outlook

Microsoft suffered an outage of its cloud-based offices services on Monday evening, that impacted Microsoft Teams, Outlook and Office.

Some users were unable to log into Microsoft’s cloud-based offerings for three hours, due to a reported botched upgrade. The outage across a range of Microsoft services was noted on the website.

Microsoft blamed the outage on a “recent change”, which is code for some type of upgrade or other system change, that brought its services down.

Cloud outage

The outage occurred between 2125 UTC and 0023 UTC, although problems continued to be flagged in the early hours of Monday morning.

Microsoft took to Twitter to explain the outage.

“We’ve identified a recent change that appears to be the source of the issue,” said Redmond. “We’re rolling back the change to mitigate impact.”

However that rollout was not without issues and it took a few hours before people around the world could begin logging into their Microsoft services again.

At 3am UTC, Microsoft reported the services were mostly restored, but small subset of customers in North America and Asia were still unable to access services.

“We’ve confirmed that the residual issue has been addressed and the incident has been resolved,” Microsoft later tweeted. “Any users still experiencing impact should be mitigated shortly.”

Outages like these are especially difficult for staff and people working remotely during the global Coronavirus pandemic.

Earlier this month access to Google Drive for US users was disrupted for a number of hours, which was particularly problematic for school pupils and teachers in the United States, who were returning to remote school work.

Tom Jowitt

Tom Jowitt is a leading British tech freelancer and long standing contributor to Silicon UK. He is also a bit of a Lord of the Rings nut...

Recent Posts

Facebook Apologises After Blocking Biden, Trump Ads

Joe Biden campaign team slams Facebook for blocking adverts in crucial week before US presidential…

33 mins ago

UK Watchdog Fines Marriott £18.4m For Data Breach

UK data protection watchdog ICO lowers fine for Marriott data breach to £18.4m, down from…

53 mins ago

Apple Posts Biggest iPhone Sales Fall In Two Years, After Handset Delay

Mixed results. Delayed launch of the iPhone 12 by several weeks sees Apple post its…

3 hours ago

Marvell Acquires Inphi For Cloud Push

Consolidation in the chip sector continues with Marvell purchasing Inphi for $10 billion, to deepen…

1 day ago

Huawei Lawyers Question Border Officials In US Extradition Case

Fourth day of US extradition case sees Huawei's lawyers for CFO Meng Wanzhou questioning Canadian…

1 day ago