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Apple iOS 9.3.2 Is ‘Bricking’ Some iPad Pro Models

Matt Broersma is a long standing tech freelance, who has worked for Ziff-Davis, ZDnet and other leading publications

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A number of users have reported that Apple’s latest iOS update renders some iPad Pros unusable

Apple released iOS 9.3.2 with the intention of fixing a number of minor glitches, but some have reported a nasty side effect – making certain iPad Pro models unusable.

According to users detailing the issues on user forums and Twitter, it appears as though the bricking issue is more common among 9.7-inch iPad Pro devices than the 12.7-inch edition.

In some cases the update causes an error message to appear, after which users are told to connect the device to iTunes. Connecting to iTunes doesn’t fix the problem, however, leaving the devices useless.

 

‘Error 56’

ipadpro1“My iPad Pro 9.7 is bricked by iOS 9.3.2 over-the-air update,” one user wrote on Twitter.

“When do you expect to release a fix for iOS 9.3.2 for the 9.7-inch iPad Pro?” another said.. “You really messed up with this one!”

The error message, Error 56, indicates a device “might have a hardware issue”, according to Apple’s support page, which recommends trying to restore the device twice. Those affected said multiple attempts to restore didn’t solve the problem.

There haven’t been any reports of the update affecting other iPad models or the iPhone and Apple did not immediately respond to a request for comment.

iPhone SE

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iPhone SE 1

Security fixes

Aside from the unintend consequences, iOS 9.2.3 fixes a number of security issues, according to Apple’s publicly disclosed support information.

In the log accompanying the update, the company said it also addresses an issue that caused audio problems when using some Bluetooth accessories with the iPhone SE, including both headsets and in-car audio systems. The bug had been reported by a number of iPhone SE users on public forums.

Other fixes include one for an issue that caused looking up dictionary definitions to fail, an issue when using the Japanese Kana keyboard in Mail and Messages, a bug when using the Alex voice in the VoiceOver tool and a problem that prevented MDM servers from installing Custom B2B apps, Apple said.

The update is available for the iPhone 4S and later, the iPad 2 and later, all iPad Minis, all iPad Pros and the iPod Touch generation 5 and later.

Apple has been obliged to fix a number of problems with iOS 9 updates, including glitches that stopped links from working and crashed applications, and an issue that could have let anyone hack into a customer’s iPhone by bypassing the lock screen.

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