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DocuSign Integrates eSignatures In IBM, Cisco Services

Steve McCaskill is editor of TechWeekEurope and ChannelBiz. He joined as a reporter in 2011 and covers all areas of IT, with a particular interest in telecommunications, mobile and networking, along with sports technology.

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DocuSign reveals new partners, including deal with IBM for technology integration, collaboration and APIs via Bluemix cloud

DocuSign’s eSignature and digital transaction management (DTM) technology is to be integrated into a number of IBM services and applications as well as the Cisco Spark unified communications platform.

IBM will embed the technology into its HR and Enterprise Content Management (ECM) products, along with several of the MobileFirst for iOS applications developed in its partnership with Apple, including apps for the banking, retail and telecoms sectors.

The firm’s footprint of 47 data centres will be used to help provide DocuSign customers with a range of cloud services and DocuSign APIs will be available via Bluemix, allowing developers to add eSignature functionality using the IBM Cloud network.

Read More: Social Coding: The Origins Of IBM’s Bluemix

DocuSign partners

Docusign PhoneThere are also plans to work together on IBM’s Business Process Service range, with the partners claiming this will aid customers in heavily regulated industries with their compliance.

“For companies to make this shift, they must embrace change, lead their organisations through the necessary cultural evolution with quick wins, and use technology to make the digital transformation as quick and easy as possible,” said DocuSign CEO Keith Krach at the company’s Momentum event in San Francisco.

“While companies might be moving assets to the cloud or leveraging near-real time technology to gather insights into what their employees worry about, there is an inherent analogue issue when it comes to business processes that require authenticated signatures,” added Inhi Cho Suh, general manager, IBM Collaboration Solutions.

“This transformation is rapidly changing and through this strategic global partnership, IBM and DocuSign intend to help enterprises accelerate this process.”

Customer growth

DocuSign has also agreed partnerships with Deloitte Digital and Cisco to deploy DTM internally and externally with partners and suppliers. Cisco will integrate eSignatures within its Spark unified communications platform, allowing teams to work together on projects that require the secure authentication of documents.

“My team is extremely passionate about making highly secure collaboration technology that is so simple to use, it fades into the background,” said Rowan Trollope, general manager of Cisco’s Internet of Things & Applications Group. “We’re thrilled to integrate Cisco Spark and DocuSign because it eliminates complexity for users. It is one of many integrations we plan to make work life simpler.”

DocuSign now has 225,000 customers and 85 million users generating a total of 85 million transactions per day. Other major customers include BBVA, Dell, Deutsche Telekom, Google, Intel, Microsoft, SAP, Salesforce, Telstra and Visa.

Last year it announced it would open three new data centres in Europe, with Germany, Netherlands and a third unspecified EU location under consideration.

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